All department and property policies, practices, and procedures are observed while multiple tasks are completed. The employee delivers on 5 star service basics to all internal customers including staff and management teams in a collaborative and supportive environment. Responsibilities include creating and implementing scheduling solutions utilizing innovative software supplying staffing to all departments appropriate to dynamic business demands, which includes assisting with payroll related functions. The Encore Boston Harbor Workforce Management Specialist II will be responsible for performing administrative and office support activities for Executive Director of Financial Planning & Analysis as well as multiple supervisors.